Shipping & returns
General shipping information
We ship all orders within 1-2 days from The Netherlands. In the table below you can find your country’s shipping rates and estimated delivery times.
|Country||Shipping rates||Delivery times (workdays)|
|Netherlands||€1,95 (standard) or €4,15 (with track & trace)||1-2|
If you would like to return your order, you can do so within 14 days. These 14 days start from the day you received your package. Please note:
- The return costs are for your own account
- Sale items cannot be returned
- We are not responsible if the product(s) get(s) lost during the return
How to return?
Fill in the contact form below to let us know we can expect a return from you. Then send your return to the following address:
2071 BT Santpoort-Noord
Make sure to add a note with your name and order number, to make it easier for us to process your return. When your return has been received, you will receive a confirmation email and your money will be refunded within 7 days.
Note: To exchange your items is not possible. You’ll have to return your original product and then order the new product yourself if you wish to exchange it.